Creating and delivering forms has traditionally been costly and labor-intensive. Many critical business processes involve capturing data from customers, employees, and partners, using paper or electronic forms. In the past, these processes were generally conducted manually, causing duplication of effort, delays, and increased costs.  In any case, forms-based business processes are usually managed completely independently and thus are disconnected from the ECM (Enterprise Content Management) environment.

While ECM solutions focus on capturing, storing, preserving, delivering and overall management of data and related documents;  Efficient Forms focuses on the event or transaction origination which incorporates the unique interaction of data gathering with the necessary collaboration required among involved parties to complete the transaction in good order.

And, instead of programmers creating the CEVA (Content Enabled Vertical Application) for a specific industry, market, or individual company problem, a market-knowledgeable business analyst can quickly create and deploy robust industry-changing solutions that automate not only the data gathering for forms completion but also all required collaborations between participants in complex transactions including consumers, sales reps, and compliance managers.